Privacy Policy & SMS Terms

1. Introduction

JohnMark International, Inc. (“JMI,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, contact us, or use our services. It also includes our terms governing SMS (text message) communications.

By using our website or providing us with your contact information, you agree to the practices described in this policy. If you do not agree, please do not submit your information to us.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you contact us through our website, call us, or request information about our products and services. The types of information we may collect include:

• Name — first and last name, to address you properly in communications.
• Phone number — including mobile numbers, to respond to your inquiries and, if you have opted in, to send SMS communications.
• Email address — to respond to your inquiries and send relevant information you have requested.
• Organization or facility name — to understand the context of your inquiry and tailor our response.
• Message content — the details of any inquiry, question, or request you submit to us.

We do not collect payment or financial information through this website. We do not use cookies for tracking or advertising purposes. We do not collect any personal information passively or without your knowledge.

3. How We Use Your Information

We use the information you provide solely to operate our business and serve you. Specifically, we use your information to:

• Respond to your inquiries, questions, and requests for information.
• Provide customer support and assist with product or service questions.
• Send you information about our products, services, training programs, or research findings that you have specifically requested.
• Send SMS text messages if you have explicitly opted in to receive them (see SMS Terms below).
• Follow up on prior communications or active business relationships.
• Comply with applicable legal obligations.

We will not use your information for any purpose beyond what is described here without your explicit prior consent.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Limiting access to personal information to staff members who need it to perform their job functions.
• Maintaining our website with secure hosting and HTTPS encryption.
• Storing contact information securely and disposing of it appropriately when no longer needed.

While we take these precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we dispose of it securely.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal obligations we may have to retain it.
• Withdraw consent for SMS communications at any time by replying STOP.
• Contact us with any privacy-related concerns or questions.

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when the policy was most recently revised. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.